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Terms & Conditions

We want to make being a Tax Free Domains customer the best experience it can be. The terms of using our service are set out with this in mind. If you have any queries about our terms of use, please contact us...

Tax Free Domains provides internet, email & application hosting and additional services. Tax Free Domains reserves the right to suspend or cancel a customer's access to any or all services provided by Tax Free Domains when Tax Free Domains decides that the account has been inappropriately used or otherwise.

Note: all our services are covered by the General Terms and Conditions below, in addition please see service specific terms and conditions as below.

Our business is continually evolving and as such we reserve the right to change our Terms and Conditions when necessary. It is your responsibility to ensure that you are up to date with all of our T&Cs. We will, however, notify you of any prominent changes we feel you need to be pro-actively made aware of.

By signing up for any of our services you agree to be bound by all the Terms and Conditions listed here.
 
  • Terms & Conditions
  • Acceptable Use Policy
  • Privacy Policy

Tax Free Domains ("The Company") agrees to furnish services to the Subscriber, subject to the following T&C (Terms & Conditions).

Use of Tax Free Domains Service constitutes acceptance and agreement to Tax Free Domains AUP as well as Tax Free Domains T&C (Terms & Conditions).

All provisions of this contract are subject to the T&C (Terms & Conditions) of Tax Free Domains and AUP (Acceptable Use Policy). We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms and conditions (and the provisions of any policies applicable to the Service(s)) or vary the Service(s) by giving at least 14 days prior notice to the Announcement page and/or via email sent to your billing e-mail address. You should also check these terms periodically for changes. Your continued use of Tax Free Domains's Service(s) following the posting of changes to these terms and conditions and/or the Service(s) will mean you accept those changes. If you do not agree to any such modified terms, you will be entitled to cancel our contract via the standard communication methods.

This Agreement shall be construed in all respects in accordance with the laws of the United Kingdom.

Disclosure to Law Enforcement: The AUP specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition Tax Free Domains shall have the right to terminate all service set forth in this Agreement.

Service Rates: Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers

Payments and Fees: Service will be interrupted on accounts that reach 7 days past due. Service interrupted for nonpayment is subject to a £10 reconnect charge. Accounts not paid by due date are subject to a £5 late fee. Accounts that are not collectable by Tax Free Domains may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than £25 nor more than £200. If you desire to cancel your account, please follow the proper procedure to do this as outlined in this T&C.

Refund and Disputes: Certain payments to Tax Free Domains are nonrefundable. This can include one time setup fees and subsequent charges regardless of usage and PayPal payments. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge(chargeback) to your credit card issuer that, in Tax Free Domains's sole discretion is a valid charge under the provisions of the T&C and /or AUP, you agree to pay Tax Free Domains an "Administrative Fee" of not less than £25 and not more than £200.

Failure to Pay: The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

Account Cancellation: Requests for cancelling accounts may be made via our website with at least 30 days notice but not more than 60 days prior written notice.

Please submit your request via support

You must have all account information to cancel.

All hosting accounts have a minimum rentention period of 30 days. Dedicated Servers have a minimum rentention period of 30 days. Colocation services have a minimum rentention period of 12 months. These retention times can change if a seperate contract is issued, however, you will be notified if you are subject to this.

Colocation Subscribers issued with a PAC key must return this to us immediately. Should this not be received within 14 days of account closure, you agree to pay Tax Free Domains an "Administrative Fee" of £25.

You may also cancel a new order as long as the service has not started internal provisioning. If this is the case, the fee standard to one month of service will be charged.

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

New Domain Accounts: All new webhosting accounts involving new domains will be set up and entered into our DNS servers within 24 hours. Due to unforeseen complications, however, this process may sometimes require up to 2 business days. Should you wish to take advantage of our free domain offer you will be required to keep the account for a minimum of 6 months. If you decide to cancel the account within the first 6 months, a fee of £10 is payable.

Transfer of Domains: New webhosting accounts which involve the transfer of a domain from another provider to Tax Free Domains will require a minimum of seven (7) days to be set up and entered into our DNS servers. In some cases, such transfers may take up to sixty (60) days. Due to the unpredictable nature of the transfer process, no guarantees are made regarding the amount of time a specific transfer may take. If the transfer of the domain is done by Tax Free Domains on behalf of the account holder a handling fee will be incurred. If the customer cancels service during the transfer period for any reason, all charges are considered earned. Any domain transferred from an account that has no active hosting plan, will encur a £5 per domain transfer fee.

Support Boundaries: Tax Free Domains, provides 24 x 7 technical support to our subscribers (except for few holidays and short company meetings when we close our center.) We limit our technical support to our area of expertise. The following is our guidelines when providing support: Tax Free Domains provides support related to your server or virtual site physical functioning. Tax Free Domains does not offer tech support for application specific issues such as cgi programming, html or any other such issue. Tax Free Domains does not provide technical support for YOUR customers. If you can email, we encourage you to email support @ taxfreedomains.com for assistance. If you are able to get online and have other questions, the answers may be on our home page at http://www.taxfreedomains.com/support.html - we encourage you to check there first. Lastly, the Help files in the program you are using may have the answer to your question so please do investigate these resources before calling tech support.

SPAM and Unsolicited Commercial Email (UCE): Tax Free Domains takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of Tax Free Domains may not use or permit others to use our network to transact in UCE. Customers of Tax Free Domains may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.

  • Violation of Tax Free Domains SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, Tax Free Domains will initiate an immediate investigation (within 48 hours of notification). During the investigation, Tax Free Domains may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, Tax Free Domains may, at its sole discretion, restrict, suspend or terminate customer's account. Further, Tax Free Domains reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. Tax Free Domains will notify law enforcement officials if the violation is believed to be a criminal offense.
  • First violations of this policy will result in an "Administrative Fee" of £250 and your account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of £500 and immediate termination of your account. Users who violate this policy agree that in addition to these "Administrative" penalties, they will pay "Research Fees" not to exceed £200 per hour that Tax Free Domains personnel must spend to investigate the matter. PLEASE, DO NOT SPAM from your account.
  • As our Customers are ultimately responsible for the actions of their clients over the Tax Free Domains network, it is advisable that Customers develop a similar, or stricter, policy for their clients.

IMPORTANT NOTICE:
BEGINNING IMMEDIATELY, anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be immediately and permanently removed from our network without notice.

Network

IP Address Ownership: If Tax Free Domains assigns Customer an Internet Protocol address for Customer's use, the right to use that Internet Protocol address shall belong only to Tax Free Domains, and Customer shall have no right to use that Internet Protocol address except as permitted by Tax Free Domains in its sole discretion in connection with the Services, during the term of this Agreement. Tax Free Domains shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by Tax Free Domains, and Tax Free Domains reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion. Our allocation of IP addresses is limited by ARIN's new policies. These new policies state that use of IP addresses for IP based virtual hosts will not be accepted as justification for new IP addresses. What this means to you is that you MUST use name-based hosting where possible. We will periodically review IP address usage, and if we find that clients are using IP addresses where name-based hosting could be used, we will revoke authorization to use those IP addresses that could be used with name-based hosting.

Bandwidth and Disk Usage: Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes per month for the Services ordered by Customer on the Order Form (the "Agreed Usage"). Tax Free Domains will monitor Customer's bandwidth and disk usage. Tax Free Domains shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in Tax Free Domains sole and absolute discretion. If Tax Free Domains takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action. In the event that a customer exceeds the included allocation, Tax Free Domains may, at its sole discretion, collect a deposit, in an amount determined by Tax Free Domains, against customer's credit card on file with Tax Free Domains.

System and Network Security: Users are prohibited from violating or attempting to violate the security of the Tax Free Domains Network. Violations of system or network security may result in civil or criminal liability. Tax Free Domains will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

  • Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access.
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  • Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing".
  • Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
  • Taking any action in order to obtain services to which such User is not entitled.

Notification of Violation:

Tax Free Domains is under no duty to look at each customer's or user's activities to determine if a violation of the AUP has occurred, nor do we assume any responsibility through our AUP to monitor or police Internet-related activities.

First violation: Any User, which Tax Free Domains determines to have violated any element of this Acceptable Use Policy, shall receive an email, warning them of the violation. The service may be subject at Tax Free Domains discretion to a temporary suspension pending a User's agreement in writing, to refrain from any further violations.

Second Violation: Users that Tax Free Domains determines to have committed a second violation of any element of this Acceptable Use Policy shall be subject to immediate suspension or termination of service without further notice.

We reserve the right, to drop the section of IP space involved in Spam or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on your network or a customer's network, or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contact you. If we do this, we will contact you as soon as is feasible.

Suspension of Service or Cancellation: Tax Free Domains reserves the right to suspend network access to any customer if in the judgment of the Tax Free Domains network administrators the customer's server is the source or target of the violation of any of the other terms of the AUP or for any other reason which Tax Free Domains chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer's machines were suspended.

Tax Free Domains reserves the right to amend its policies at any time. All Sub-Networks, resellers and managed servers of Tax Free Domains must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate Cancellation. You will be held responsible for the actions of your clients in the matter described on these Terms and conditions. Therefore, it is in your best interest to implement a similar or stricter Terms and conditions or otherwise called Acceptable Terms of use policy.

Indemnification: Tax Free Domains wishes to emphasize that in agreeing to the Tax Free Domains Acceptable Use Policy (AUP) and Terms of Service (ToS), customer indemnifies Tax Free Domains for any violation of the Acceptable Use Policy (AUP) and Terms of Service (ToS) that results in loss to Tax Free Domains or the bringing of any claim against Tax Free Domains by any third-party. This means that if Tax Free Domains is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against Tax Free Domains, plus all costs and attorney's fees.

Miscellaneous Provisions: You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

  • A waiver by the Company of any breach of any provision of this Agreement by Subscriber shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.
  • Subscriber shall not transfer or assign this Agreement without the prior written consent of the Company. Company may assign Agreement at anytime without consent from or notice to Subscriber. Company reserves right to cancel customers rights under this contract at anytime without further obligation.
  • Tax Free Domains takes no responsibility for any material input by others and not posted to the Tax Free Domains Network by Tax Free Domains. Tax Free Domains is not responsible for the content of any other websites linked to the Tax Free Domains Network; links are provided as Internet navigation tools only. Tax Free Domains disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.
  • Tax Free Domains is not responsible for any damages your business may suffer. Tax Free Domains does not make implied or written warranties for any of our services. Tax Free Domains denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Tax Free Domains.
  • It is absolutely forbidden to host anonymous proxies/remailers or IRC servers on Virtual Server Accounts. Virtual Server Accounts found hosting this material will be subject to immediate cancellation without refund.

Responsibility for Content: You, as Tax Free Domains customer, are solely responsible for the content stored on and served by your Tax Free Domains server.

Acceptable Use Policy ("AUP") is provided to give our customers and users a clear understanding of what Tax Free Domains expects of them while using the service. All users of Tax Free Domain's Internet services: those who access some of our Services but do not have accounts, as well as those who pay a service fee to subscribe to the Services, must comply with this AUP and our T&C (Terms & Conditions).

Use of Tax Free Domains Service constitutes acceptance and agreement to Tax Free Domains AUP as well as Tax Free Domains T&C (Terms & Conditions)

We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our T&C (Terms & Conditions), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. Tax Free Domains may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the suspension or immediate termination of either your Tax Free Domains account or other actions as detailed in Section 3 WITHOUT PRIOR NOTICE.

This document is intended to provide a basic understand of Tax Free Domains Acceptable Use Policy. The following are guidelines for the establishment and enforcement of Tax Free Domains AUP:

  • Ensure reliable service to our customers
  • Ensure security and privacy of our systems and network, as well as the networks and systems of others
  • Comply with existing laws
  • Maintain our reputation as a responsible service provider
  • Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services
  • Preserve the value of Internet resources as a conduit for free expression and exchange of information
  • Preserve the privacy and security of individual users

Tax Free Domains intends to provide its customers access to everything the Internet has to offer. While the Tax Free Domains is firmly committed to the principles of free speech, certain activities that may be damaging to the resources of both the Tax Free Domains and the Internet and cannot be permitted under the guise of free speech. The resources of the Tax Free Domains and the Internet are limited, and abuse of these resources by one user has a negative impact on the entire community.

We do not routinely monitor the activity of accounts except for measurements of system utilization and the preparation of billing records. However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our service.

You may not use your dedicated rack or virtual site to publish material, which Tax Free Domains.Net determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings.

If a Tax Free Domains account is used to violate the Acceptable Use Policy or our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however, flagrant violations of the Acceptable Use Policy will result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

As a member of our network community, you must use your Internet access responsibly. If you have any questions regarding this policy, please contact us at support @ taxfreedomains.com

VIOLATIONS OF Tax Free Domains ACCEPTABLE USE POLICY
The following constitute violations of this AUP:

Illegal use: Tax Free Domains services may not be used for illegal purposes, or in support of illegal activities. Tax Free Domains reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Harm to minors: Use of the Tax Free Domains service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography.

Threats: Use of the Tax Free Domains service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

Harassment: Use of the Tax Free Domains service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

Fraudulent activity: Use of Tax Free Domains service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters."

Forgery or impersonation: Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying infrmation is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.

Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM) Use of the Tax Free Domains service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending Tax Free Domains account.

IMPORTANT NOTICE:
BEGINNING IMMEDIATELY, anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be immediately and permanently removed from our network without notice.

E-mail / News Bombing: Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending Tax Free Domains account.

E-mail / Message Forging: Forging any message header, in part or whole, of any electronic transmission, originating or passing through the Tax Free Domains service is in violation of this AUP.

Usenet SPAMing: Tax Free Domains has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.

Unauthorized access: Use of the Tax Free Domains service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Tax Free Domains or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending Tax Free Domains account is subject to immediate termination.

Copyright or trademark infringement: Use of the Tax Free Domains service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.

Collection of personal data: Use of the Tax Free Domains service to collect, or attempt to collect, personal information about third parties without their knowledge or consent.

Network disruptions and unfriendly activity: Use of the Tax Free Domains service for any activity which affects the ability of other people or systems to use Tax Free Domains Services or the Internet. This includes "denial of service" (DOS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination. Tax Free Domains will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

Fraud: Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it.

Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.

Distribution of Viruses: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

Inappropriate Use of Software: Use of software or any device that would facilitate a continued connection, i.e. pinging, while using Tax Free Domains services could result in suspension service.

Third Party Accountability: Tax Free Domains subscribers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Acceptable Use Policy.

Violation of Tax Free Domains Shared Hosting: It is absolutely forbidden to host pornographic content or IRC servers on Shared Hosting Accounts. Shared Hosting Accounts found hosting this material will be subject to immediate cancellation without refund.

IRC networks: It is absolutely forbidden to host an IRC server that is part of or connected to another IRC network or server. Servers found to be connecting to or part of these networks will be immediately removed from our network without notice. The server will not be reconnected to the network until such time that you agree to completely remove any and all traces of the irc server, and agree to let us have access to your server to confirm that the content has been completely removed. Any server guilty of a second violation will result in immediate account termination.

Banned Scripts and/or Applications: We do not allow the use of the following scripts to be used on our hosting accounts:

Proxy Scripts (nph-proxy and others)
IRC Scripts (cgi::irc and others)
Anonymizer
Torrent Trackers
Chat Room Scripts
HiveMail and similar email provisioning scripts
phpShell and similar command execution scripts
'tpg' showcase scripts.

Security

You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

Your password provides access to your account. It is your responsibility to keep your password secure.

Sharing your password and account access with unauthorized users is prohibited. You should take care to prevent others from using your account since you will be held responsible for such use.

Attempting to obtain another user's account password is strictly prohibited, and may result in termination of service.

You must adopt adequate security measures to prevent or minimize unauthorized use of your account.

You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

Users who violate systems or network security may incur criminal or civil liability. Tax Free Domains will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Network Performance

Tax Free Domains accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account.

You are prohibited from excessive consumption of resources, including CPU time, memory, disk space and session time. You may not use resource-intensive programs which negatively impact other customers or the performances of Tax Free Domains systems or networks. Tax Free Domains reserves the right to terminate or limit such activities.

REPORTING VIOLATIONS OF Tax Free Domains AUP

Tax Free Domains requests that anyone who believes that there is a violation of this AUP direct the information to the Abuse Department at support @ taxfreedomains.com.

If available, please provide the following information:

  • The IP address used to commit the alleged violation
  • The date and time of the alleged violation, including the time zone or offset from GMT
  • Evidence of the alleged violation

E-mail with full header information provides all of the above, as do system log files. Other situations will require different methods of providing the above information. Tax Free Domains may take any one or more of the following actions in response to complaints:

  • Issue written or verbal warnings
  • Suspend the Member's newsgroup posting privileges
  • Suspend the Member's account
  • Terminate the Member's account
  • Bill the Member for administrative costs and/or reactivation charges
  • Bring legal action to enjoin violations and/or to collect damages, if any, cause by violations

REVISIONS TO THIS ACCEPTABLE USE POLICY

Tax Free Domains reserves the right to revise, amend, or modify this AUP, our T&C (Terms & Conditions) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our Tax Free Domains.

Information

When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information such as credit card number and expiration date.

We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc. You do not have to provide this type of information to use our service if you do not want to.

If you contact us for customer support, we may also ask you for information about your operating system, software and other technical matters.

When you visit our website we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our website that you view. We may tie this information to the personally identifiable information we have about you.

We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our website. See "What is a Cookie" below. We may tie this cookie to the personally identifiable information we have about you.

When we send you an e-mail, we may include a marker that will allow to identify e-mail that is opened and viewed.

Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:

For payment purposes and to provide customer support

To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail

To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our website and customize your visit.

We will not provide any personally identifiable information about you to any other person other than:

A law enforcement or regulatory agency at their request

A person or company who acquires our business

Third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential

To the parent, associated and subsidiary companies of Mail Direct Ltd.

To our affiliates, or as otherwise needed to protect or enforce our rights or the rights of others.

We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.

Use of Non-Personally Identifiable Information

We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.

Security of your Information

We store your personally identifiable information and payment information on a databases located in the UK, and in full compliance of the Data Protection Act. All data such as card numbers are encrypted and we will take reasonable security measures to protect your personal identifiable data in our databases.

Children's Privacy

Our service is not available to persons under the age of 18, and we will not intentionally maintain information about anyone under the age of 18.

What is a Cookie?

A "cookie" is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our website so that we may customise your visit.

 
 
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